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When will my child need a splashsuit?

Bubbaducks wetsuits can be worn in indoor and outdoor swimming pools, the sea or in lakes and rivers - wherever you want to take them swimming! There are limits to when the wetsuits should be worn though - they are designed to be used in water that is between about 18 and 30 degrees Celsius. Any cooler than 18 degrees, the water will simply be too cold for your child without them needing a full body wetsuit. Any warmer than 30 degrees, the water should be plenty warm enough for your child to enjoy swimming without needing a wetsuit, unless your child is of a particularly small build.

Remember that even though the air temperature outdoors may be quite warm, the water temperature can still be quite cool, so a wetsuit will allow your child to stay in the water for longer.

How much warmer will my child be when wearing a splashsuit?

This is a very difficult question to answer as it will depend on so many factors such as the temperature of the water that you are putting your child into, the air temperature, the age and build of your child, and how much activity your child is doing in the water.

What you can expect is that when your child first enters the water the wetsuit will fill with water. Initially, if the water is quite cold, this will still feel quite cold to your child. Very quickly though, your child's body heat will warm the water that is trapped inside the wetsuit next to their skin and they will feel warmer.

It is very important that the wetsuit fits quite snugly on your child, particularly around the core of their body - arms and legs that are not covered by the wetsuit they may be cool to the touch when your child has been in the water but their core should be warm.

Will my child float in a splashsuit?

No. Bubbaducks wetsuits are not designed to be a floatation device, and your child will not float when wearing one alone. The splashsuits, like all wetsuits, will give your child a little buoyancy because of the nature of the material that they are made from, but this will not be anywhere near enough to make them float.

Does my child need to wear a swim nappy under the wetsuit?

Yes, if your child is not toilet trained then he or she will need to wear a swim nappy underneath the wetsuit when in a public pool. Swim nappies are used to contain any little accidents that may occur whilst your child is in the water. You must use special swimming nappies in the water because normal nappies, including normal disposable nappies, will soak up the water and become heavy and bulky.

Will the splashsuits protect my child from UV radiation?

Bubbaducks wetsuits have not been specifically tested for their SPF rating but for those parts of the body which are covered by the wetsuit, your child's skin will be protected from the sun's UV radiation because they are 3mm thick. However, if it is a hot day and your child is not in the water, you may not want to keep your child in their splashsuit becuase they might overheat.

You can of course put sun protective clothing on underneath the splashsuits, and don't forget a hat!

How long will the splashsuits fit my child?

This obviously depends upon the current size and growth rate of your child. Because very young babies grow at such a phenomenal rate, Splashsuit Baby size 00 will probably fit for up to 5 months for an average size baby, as with all baby clothes this size. Splashsuit Baby size 0 will fit for a longer period of up to 10 months because baby's growth rate has already slowed when they reach this size. Size 1 will fit for about a year before being outgrown, sizes 2/3, 4/5 and 6/7 will fit for approximately 2 years.

By popular demand, we introduced a new size of Splashsuit designed to fit big-for-age babies and small-for-age toddlers. This size 0.5 may fit for up to a year.

And of course, Bubbaducks Splashsuits are made to last, so once your child has outgrown their splashsuit, it can be retained for other family members to use for years to come!

How do I place an order?

Firstly you add the items you wish to buy to the shopping basket, and then you proceed to the checkout.

During checkout, you will be asked to provide your name, your billing address, delivery address and your email address and/or phone number.

You then will receive the choice of printing your order form out to be sent to Bubbaducks with a cheque in Australian dollars, or to continue to pay for your purchases online via Paypal, via a direct bank depost, or by phone.

Can I change my order during checkout?

Yes. You will be able to make changes to both your order and your personal details up until you either print out your order form for mailing, or pay for your purchase with your credit card. Even then, if you change your mind and need to cancel or change your order, just get in touch.

How can I be sure my order has been received?

When you confirm your order online, you will receive an order confirmation number from Bubbaducks in an email, and also transaction confirmation from PayPal in a separate email.

I get an 'Error Detected' error when trying to order via PayPal

Check that you have entered a valid email address on the Delivery Details step. You should provide your PayPal email account here.

What forms of payment does Bubbaducks accept?

Bubbaducks accepts payment by cheque or money order (in Australian dollars), International money order, and all major credit/debit cards via our Paypal payment option. You may also pay by direct deposit into our bank account.

Please do not send cash.

Is it safe to use my credit card over the Internet?

Yes. We use Paypal (http://www.paypal.com/au) to process your credit card information. This means that you can be safe in the knowledge that:

1. Bubbaducks only see your order details (your name, address, phone number etc).
2. Only Paypal see your payment details. Your credit card or bank account details are not seen by Bubbaducks.
3. The details of the transaction cannot be seen by anyone else.
4. Every single order is encrypted before your payment details are transferred across the internet.

Still don't want to use your credit card on the internet? Then don't! If you are in the Australia, you can complete the on-line order form and print it out and send it with a cheque or money order to Bubbaducks in a traditional mail order fashion. Alternatively, you may pay by direct deposit into our bank account.

Does Bubbaducks deliver to international addresses?

Yes, no problem at all for most countries. We will advise you by email if it is not possible to deliver to your country.

What will postage cost?

Postage costs will be accurately calculated when you place your order as it will be dependent upon the size and weight of the items you order and where you want them delivered to.

You will be shown exactly how much the postage options are as soon as you have entered your delivery address.

How long will my order take to arrive?

Most weekday orders are dispatched by Bubbaducks within 2 - 7 working days depending upon the availability of the stock.

Orders are then delivered using Australia Post. Their delivery times are approximately:

Australia (Express Post)	1 to 3 days
International (Air Mail)	3 to 10 days

What is Bubbaducks return and exchange policy?

We hope that you are completely satisfied with your order from Bubbaducks. But if you are not completely happy with the colour or size chosen, please return to Bubbaducks in an unused condition within 30 days for an exchange or a complete refund. If you are returning a splashsuit, please do not fold it because the wetsuit material may permanently crease if folded for extended periods. Any customer returning folded wetsuits to us may not receive a full refund.

In the unlikely event of a manufacturing defect, please contact us to arrange an exchange, credit or to have your item repaired. We will accept your return (for refund, credit, repair or exchange) within one year of purchase. Please include your original invoice with your return and send to us via insured mail to our address. We will notify you by email when we receive your return for inspection and processing. Please allow 3 weeks from the day you return your package for your payment to be refunded.